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Frequently asked questions
The questions we are asked most. If yours is not here, call or send an email — we will give you a straight answer.
How often should windows be cleaned?
For a private chalet, twice a year covers most situations — once after winter, once before the season starts. South and west elevations take more sun and weather and often want a third visit. Commercial premises with a shop front usually need monthly or fortnightly. We will tell you honestly what your property needs rather than selling you a frequency.
Do you work all year?
Yes. Exterior glass work depends on temperature — we do not clean when the water will freeze on the glass — but interior work, painting, decorating and maintenance carry on right through the winter. In practice the calendar dictates what we do when, not whether we are working.
Are you insured?
Yes. Alpine Clear carries liability insurance and legal protection cover. If you are a managing agent or a business and need certificates for your records, ask and we will send them before the first visit.
Do you provide free quotations?
Always, and with no obligation. For most residential work you can send a few photographs by email or WhatsApp and we can quote from those. For commercial premises, high-level glass or anything unusual we prefer to visit — it takes twenty minutes and means the price does not change later.
Do you clean difficult-access windows?
Yes. Water-fed poles let us reach the upper storeys of most buildings with the operator standing on the ground, which is safer and means nothing leans against your cladding or roof edge. For anything beyond pole reach we will tell you what access equipment is needed and what it costs before you commit.
What areas do you cover?
The Val de Bagnes — Verbier, Le Châble, Bruson, Villette, Lourtier and the surrounding villages. If you are just outside the valley, ask anyway: for a larger job or a maintenance contract we will travel.
Can you work while the property is empty?
Yes, and most of our work is done that way. We can hold keys or access codes by arrangement, and we send photographs after each visit so you can see what was done without being here.
Do you issue VAT invoices?
Yes. Commercial clients receive proper invoices for their accounts, issued monthly or per job, with a clear breakdown of the work and dates.
Tell us about the property.
Free quotations, no obligation. For most jobs a few photographs are enough.